Last updated: March 12, 2025
CHAIRMAN’S NETWORK LTD, trading as ChairX ("we", "us", or "our") are committed to protecting and respecting your privacy. This Privacy Policy (together with our terms of use and any other documents referred to in it) explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
CHAIRMAN’S NETWORK LTD is the data controller responsible for your personal data. Our nominated representative for the purpose of the Act is Caroline Parker.
- Company Name: CHAIRMAN’S NETWORK LTD t/as ChairX
- Company Number: 6524365
- Registered Office: Oakley House Tetbury Road Cirencester Gloucestershire GL7 1US Registered in England
- Email: info@chairx.network
- Phone: +44 0 7798 870581
What Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, title, job role, and company affiliation.
- Contact Data: Email address, phone number, and postal address.
- Profile Data: Membership details, preferences, and interests.
- Technical Data: IP address, browser type, and online activity on our website.
- Marketing Data: Preferences for receiving marketing materials.
- Transaction Data: Details of payments and purchases you carry out through our site and of the fulfilment of your request or order.
How We Collect Your Data
We collect data from you through:
- Direct interactions (e.g., membership registration, event participation, surveys, contact forms, report an issue).
- Automated technologies (e.g., website cookies and analytics tools).
- Third parties (e.g., business partners and publicly available sources).
Purpose of Processing of your Personal Data for & Lawful Basis
We process your personal data for the purposes listed below. For all purposes we have a legal basis. The legal bases are:
- Contract: When processing is necessary for the performance of a Contract
- Consent: Where you have given explicit consent (or Opt in in a marketing context)
- Legitimate Interest: Where processing is necessary for our business operations without overriding your rights or Soft Opt In when we have a pre-existing commercial relationship with you in a marketing and communications context.
- Legal Obligation: When processing is required by law.
| Purpose | Legal Basis for Processing |
|---|---|
| To manage memberships and provide our networking services | Contract |
| To provide you with the information, products or services that you request from us | Legitimate Interest |
| To provide you with information on new products or services | Opt in or Soft Opt in |
| To allow you to participate in interactive features of our service | Consent |
| To communicate with you about events, news, and updates | Legitimate Interest |
| To process payments and manage transactions | Legitimate Interest |
| To administer and improve our website, services, and member experience | Legitimate Interest |
| To notify you about changes to our services | Legitimate Interest |
| To comply with legal and regulatory obligations | Legal Obligation |
| To provide you with information about board positions and services which may be of interest to you and we or they may contact you about these by post, email or telephone | Consent |
| To showcase your success on our Testimonials page | Consent |
| To create attendee lists for events you register for | Consent |
| To show your contact details to other participants in an online forum you participate in | Consent |
| To have your “Member Profile” (including name, organisation and profile summary) displayed to any other person with a user account for our website (if you choose to make your ChairX profile public) | Consent |
Data Sharing & Third Parties
We do not sell or trade your personal data. However, we may share it with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
With your agreement, we may disclose your personal data to another member or user of the site.
We may share your personal data with trusted third parties, such as:
- Service Providers: Such as payment processors, CRM providers, IT providers, and event organizers with whom we enter into data processing agreements.
- Business Partners: In cases where you have given us your consent.
- Legal Authorities: Where required for compliance with legal obligations. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of CHAIRMAN’S NETWORK LTD trading as ChairX, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- Prospective Sellers or Buyers: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
International Data Transfers
If we or our approved third-party service providers transfer your personal data outside the UK, we will ensure that appropriate safeguards (e.g., an IDTA or a UK addendum to Standard Contractual Clauses) are in place to ensure that your personal data is treated securely and in accordance with this privacy policy.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or reporting requirements.
Your Individual Rights
We ensure that you may exercise your individual privacy rights under applicable privacy and data protection laws. Under the EU and UK GDPR, you have the following rights:
Under UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate data.
- Erasure (Right to be forgotten): Request deletion of your personal data . under certain circumstances if the personal information is no longer needed for the purposes for which we collected them (subject to local data retention legal obligations).
- Objection: Object to processing, including profiling, and processing for marketing purposes, by requesting us to stop using the data under certain circumstances.
- Objection: Object to automated
- Restriction: Request restriction of processing in certain circumstances.
- Data Portability: Request transfer of your personal data to another provider or directly to you, under certain conditions.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time and prevent further processing unless we have another lawful basis to continue processing your personal information.
- Not to be subject to a decision based solely on automated processing under certain circumstances.
Exercising your rights
You can exercise these rights by contacting us at info@chairx.network
We may request additional information/clarification to process your request as rapidly and efficiently as possible.
We will not charge a fee to respond to your request unless your request is clearly unfounded, excessive, or repetitive. We may reject your request if it is deemed manifestly or excessively burdensome, unfounded, and not submitted in good faith.
We will respond to your request within one month of receipt or to inform you of its refusal, or of an extension period of up to three months to satisfy your request.
Right to file a complaint
If you have any complaints about the use of your personal data, you can notify and/or file a complaint with us directly at the contact details indicated below.
If you believe that we have not been able to resolve your complaint adequately, you may also submit a complaint to the Information Commissioner at https://ico.org.uk/concerns/
ChairX is established in the UK, where the local supervisory authority is the Information Commissioner's Office with the following address:
Wycliffe House, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AF Phone: 0303 123 1113 or 01625 545 745 or www.ico.org.uk
Cookies & Tracking Technologies
Our website uses cookies to distinguish you from other users of our website. This helps us enhance your experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
Marketing
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by setting your Communications Preferences to specify "no emails" and by following the unsubscribe link on any email you receive; or by contacting us at info@chairx.network. You therefore agree that we shall retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing communications from us.
Security Measures
When we collect and store information on our systems as described in this policy, we apply reasonable and appropriate administrative, physical, and technical safeguards to detect and prevent unauthorized access, disclosure, use, and loss of personal information.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will do our best to protect your personal data. Once we have received your information, we will use best-practice procedures and security features to try to prevent unauthorised access.
If we discover or reasonably suspect that there has been unauthorized access, disclosure, use, loss, or other processing of customer information (a “security incident”), we will notify you and any applicable regulator or authority within the required time-period as required under applicable law.
Privacy Policies of other Websites
Our company website may contain links to other websites of our partner networks, advertisers and affiliates. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, or where appropriate, notified to you by e-mail with the latest revision date.
Contact Us
For any questions regarding this Privacy Policy, please contact: info@chairx.network